Adium

Ticket #9308 (closed defect: duplicate)

Opened 11 months ago

Last modified 3 months ago

lost transcripts

Reported by: dan Assigned to: nobody
Priority: normal Milestone:
Component: Adium Core Version: 1.2.3
Severity: normal Keywords:
Cc: Patch: None
Pending: 1

Description

Hello, I just ran the automatic upgrade to 1.2.3 from 1.2.2 on OSX 10.5.2 and lost all my chat history. I've saved the deleted files but I don't know how to restore all the old information. I'd like to report this as both a bug, since all the previous software updates kept my history, and to ask for assistance in how to restore my old information. Thanks, Dan

Change History

02/26/2008 01:14:26 PM changed by edr1084

  • pending set to 1.
  • milestone set to Needs feedback from users.

The update shouldn't be touching any of your logs... What deleted files specifically are you referring to? The only thing that should have changed was the Adium.app file. Was there anything else that you did/happened (other problems, running maintenance utilities, etc) around the same time?

02/26/2008 02:12:40 PM changed by dan

  • pending deleted.

I got a request to send old files to the trash, which I accepted. Here's a list of files that were sent to the trash:

Adium (Folder, has cache files) Adium (Application) Adium 2.0 (Folder) includes: Contact List Emoticons Login Preferences.plist Message Styles Scripts Sounds Users

Adium.app 12-38-05-995 com.adiumX.adiumX (Folder) includes Cache.db com.adiumX.adiumX.plist

Can I use these to restore my chat history, and if so, how?

02/26/2008 02:25:13 PM changed by edr1084

So you used the built-in update? Sparkle should NEVER prompt you to delete files and more importantly should never touch anything other than the Adium.app file itself. If it did indeed do so this is a bit disturbing.

Please refer to Preferences to read about restoring your prefs to the proper locations.

02/26/2008 02:30:11 PM changed by dan

Will restoring my preferences also replace my chat transcripts? I'm not too worried about the appearance of the program, that's easy to change manually, but I have a rather extensive chat history that I would like to keep available.

02/26/2008 02:30:30 PM changed by dan

And yes, I used the built-in update.

02/26/2008 02:40:38 PM changed by dan

i just tried replacing the new (empty) transcript files with old ones. The change didn't take and now I dont have old or new transcripts.

04/10/2008 04:17:10 AM changed by Robby

Is this perhaps a duplicate of #7964?

05/15/2008 08:38:19 AM changed by djmori

05/18/2008 10:29:40 AM changed by Robby

  • status changed from new to closed.
  • resolution set to duplicate.
  • pending set to 1.
  • milestone changed from Needs feedback from users to zzzDuplicate tickets.

Ok, no feedback for more than a month. I guess this is a duplicate.

09/26/2008 08:29:38 AM changed by Robby

  • milestone deleted.