Adium

Ticket #11246 (new defect)

Opened 3 months ago

Last modified 3 months ago

Adium 1.3.2 on OSX 10.5.5 - cannot create a new (Jabber) Account

Reported by: comkomm Assigned to:
Priority: normal Milestone: Adium 1.3.3
Component: Jabber/XMPP Version: 1.3.2
Severity: normal Keywords: Jabberaccount
Cc: Patch: None
Pending: 0

Description (Last modified by Robby)

Hi there,

If I try to create a Jabber Account with Adium 1.3.2 on Mac OS X 10.5.5 nothing happens. The EventLog says: 

11.10.08 17:49:03 Adium[225] *** Assertion failure in -[NSTextFieldCell _objectValue:forString:errorDescription:], /SourceCache/AppKit/AppKit-949.35/AppKit.subproj/NSCell.m:1338 
11.10.08 17:49:03 Adium[225] Invalid parameter not satisfying: aString != nil 
11.10.08 17:49:18 Adium[225] *** Assertion failure in -[NSTextFieldCell _objectValue:forString:errorDescription:], /SourceCache/AppKit/AppKit-949.35/AppKit.subproj/NSCell.m:1338 
11.10.08 17:49:18 Adium[225] Invalid parameter not satisfying: aString != nil 
11.10.08 17:53:32 Adium[252] Could not connect the action adiumDuckClicked: to target of class AIFacebookAccountViewController 
11.10.08 17:53:32 Adium[252] Could not connect the action buildFieldClicked: to target of class AIFacebookAccountViewController 
11.10.08 17:53:32 Adium[252] Could not connect the action visitHomepage: to target of class AIFacebookAccountViewController 
11.10.08 17:53:32 Adium[252] Could not connect the action showLicense: to target of class AIFacebookAccountViewController 
11.10.08 17:53:32 Adium[252] Could not connect the action hideLicense: to target of class AIFacebookAccountViewController 
11.10.08 17:53:36 Adium[252] *** Assertion failure in -[NSTextFieldCell _objectValue:forString:errorDescription:], /SourceCache/AppKit/AppKit-949.35/AppKit.subproj/NSCell.m:1338 
11.10.08 17:53:36 Adium[252] Invalid parameter not satisfying: aString != nil

Every other try to create another account seems working fine...

Just dropping in..

Nice work - CU

Attachments

com.adiumX.adiumX.plist (1.3 kB) - added by comkomm on 10/12/2008 07:19:40 AM.
current AdiumX preferences
XMPP-Konto Einstellungen.png (54.7 kB) - added by Robby on 10/12/2008 07:34:45 AM.

Change History

10/11/2008 12:08:13 PM changed by Robby

  • description changed.
  • pending set to 1.
  • milestone set to Needs feedback from users.

At which server did you try? Does it work with other servers?

10/12/2008 07:19:40 AM changed by comkomm

  • attachment com.adiumX.adiumX.plist added.

current AdiumX preferences

10/12/2008 07:21:03 AM changed by comkomm

  • pending deleted.

I cannot select a server.

If I try to ADD an account (using the '+' button within preferences or the menu -> add account, jabber) the window where I can enter all details for that server won't appear.

I'm using the German localized version of Adium.

If everything will work I'll surely use my own server (crossfire implementation).

Thanks for your fast response.

10/12/2008 07:33:44 AM changed by Robby

  • pending set to 1.

That's very odd, my localisation is German as well. I've made screenshot of the window which shows up for me.
Does this window not appear at all for you or are you just missing the "Einstellungen" (Settings) part?

10/12/2008 07:34:45 AM changed by Robby

  • attachment XMPP-Konto Einstellungen.png added.

10/13/2008 02:05:03 PM changed by comkomm

  • pending deleted.

Hello again,

as you are using the localisation in German as well I suppose we can continue this topic in German :) Also Hallo nochmal.

Ich komme nicht auf die Möglichkeit ein JABBER Konto hinzuzufügen. Wenn ich auf das '+' unter Einstellungen --> Konten klicke oder unter 'Ablage --> Konto Hinzufügen --> Jabber' versuche ein solches Konto hinzuzufügen erscheint kein Einstellungsdialog. Selbst wenn ich wollte, ich könnte kein Konto erzeugen/hinzufügen wie auch immer.

Ich sehe also diesen Einstellungsdialog nicht.

Die Rechte sollten ausreichend sein, weil ich als Administrator unterwegs bin.

Grüße - ComKomm

10/16/2008 05:52:13 PM changed by Robby

  • pending set to 1.

I'd rather continue in English as other people might only also have this problem and find this ticket. :)
It's odd that I can't reproduce the issue. Have you tried the TroubleshootingTips?

10/19/2008 01:24:05 PM changed by comkomm

  • pending deleted.

Hi there,

So I've deleted all ADIUM preferences, went through the welcome wizard. During the wizard I was able to enter a Jabber account (which worked well) but unfortunatelly I cannot change preferences on this account. The configuration window won't show up as well as it didn't during trying to add a new jabber account. It seems this is a problem only with the jabber account preferences window.

If I add a jabber account with the wizard everything is fine but I cannot change anything. If I try to add it later with the normal add dialogue it fails.

Trying another user account doesn't really fix that issue because I'd prefer use Adium with my current account. So any other further tips?

Thanks for your feedback,

ComKomm

10/21/2008 03:05:17 PM changed by Steven_Johnson

I have *exactly* the same symptoms on my machine (same Adium and OSX versions). I haven't tried capturing an event log to see if it matches as well, but I've tried all the same steps and been similarly frustrated.

(follow-up: ↓ 9 ) 10/24/2008 01:10:50 PM changed by comkomm

Hi Steven...

Well - If you already own 'one' jabber account you can try the same thing that I've done. I've deleted preferences, started Adium and with the initial startup Wizard I added my jabber account. You have only this ONE chance and after adding this you cannot modify nor change anything on this jabber account. I've added another (ICQ) account that works good alltogether with the jabber account. I really don't understand what the problem might be.

Hope that helps you...

Greetings - ComKomm

(in reply to: ↑ 8 ) 10/24/2008 01:25:17 PM changed by Steven_Johnson

Unfortunately, it doesn't help much, as there are a few settings I need to change (from the defaults) to get it to work on my corporate server.

Is there a settings file I could try hacking on directly?

10/24/2008 01:30:13 PM changed by Robby

  • owner deleted.
  • milestone changed from Needs feedback from users to Adium 1.3.3.