Adium

Ticket #10265 (closed defect: fixed)

Opened 4 months ago

Last modified 3 months ago

"Temporary authentication failure" with Hyves.nl/Adium 1.3b Jabber

Reported by: jorasho Assigned to: nobody
Priority: normal Milestone: SVN issues
Component: Adium Core Version: 1.3b5
Severity: normal Keywords: jabber hyves authentication failury temporary
Cc: Patch: None
Pending: 0

Description

When using Adium 1.3b to connect to a Hyves.nl account (Jabber), during the connection, 'authentication temporarily failed', while using settings which do work in previous versions. An account for testing can be created at www.hyves.nl. This has occurred on 1.3b3 and 1.3b5 at least. Language Dutch, Mac OS X 10.5.3.

Settings: - Global account image - Server: chatslave4.hyves.org - Source: hyves - Port: 5222 - Email notification: off - Security: allow plain-text verification, strict certificates check - Availlability: ask - Coding: if reuqested - Show others when typing on - Show iTunes activity on - Connect without a proxy

Debug log attached (isolated, other accounts were turned off).

Attachments

jabber.rtf (7.3 kB) - added by jorasho on 06/30/2008 02:11:34 AM.
debug log, account name replaced by 'ACCOUNTNAME'
debug125.rtf (34.7 kB) - added by jorasho on 07/01/2008 09:56:03 AM.
debug of the same account using adium 1.2.5-debug

Change History

06/30/2008 02:11:34 AM changed by jorasho

  • attachment jabber.rtf added.

debug log, account name replaced by 'ACCOUNTNAME'

06/30/2008 09:12:34 AM changed by jas8522

  • pending set to 1.
  • milestone set to Needs feedback from users.

I assume adding the same account details to iChat result in it connecting without any problem?

06/30/2008 09:17:47 AM changed by jorasho

  • pending deleted.

Can not get it to work in iChat. Has something changed in the Jabber protocol Adium is using since 1.3b, because (as noted) earlier versions still work fine.

06/30/2008 09:21:59 AM changed by jas8522

  • pending set to 1.

Yet, other clients also don't work...

There's almost always changes in the Jabber protocol Adium uses for every release. I think there was one particular one where support for broken servers had to be removed in order to make it work for the non-broken servers - are you sure that this server is configured properly? iChat should be able to connect if it is...

The server is returning an authentication error, are you sure you're using the correct username/password?

06/30/2008 09:27:50 AM changed by jorasho

  • pending deleted.

I will ask the people behind this site to ensure their authentication is working properly. It's a huge social networking site in Holland so it should use the right standards. Will update once I have more info.

07/01/2008 09:20:06 AM changed by evands

jorasho, what is your computer's configuration? (Processor type, in particular).

Does Adium 1.2.5 connect? If not, this is almost certainly an issue on hyves.nl's side of the fence. If it does could you please show an isolated debug log of successful connection using Adium 1.2.5-debug for comparison?

07/01/2008 09:56:03 AM changed by jorasho

  • attachment debug125.rtf added.

debug of the same account using adium 1.2.5-debug

07/01/2008 09:56:17 AM changed by jorasho

My computer is a iMac G5 2.0 GHz (ALS). Debug log from Adium 1.2.5-debug (isolated) is attached.

07/01/2008 12:25:06 PM changed by evands

  • status changed from new to closed.
  • resolution set to fixed.

(In [24143]) Restored libpurple_jabber_use_builtin_digestmd5 patch, which was used in adium 1.2.x and removed in 1.3svn. It's still needed to be able to connect to certain old servers, as cyrus-sasl's digest-md5 doesn't agree with them, and I'd rather us just work than try to convince network admins to upgrade their jabber servers given that that the workaround does quite well. Fixes #10265

07/01/2008 05:04:35 PM changed by Robby

  • milestone changed from Needs feedback from users to SVN issues.